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Scope and Liability

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Last revised 21 October 2026.

Everything on Stay at Casinos exists to help British readers size up a casino site, a bookmaker or a particular bet type before any money changes hands. This page marks where that help ends. It covers reviews, top lists, bonus pages, betting guides and news items alike, and it belongs together with our Guest Terms and our Privacy and Cookie Policy. The publisher is Argentfell Interactive Limited, registered at Majestic Ocean Plaza, Ocean Village, Gibraltar GX11 1AA.

What kind of site this is

In short: a guide, not a gambling operator. Nobody can stake, deposit, withdraw or claim a bonus here. We hold no gambling licence, since publishing comparisons and explainers does not call for one, and we never touch player funds or player accounts. Whenever a review quotes a licence number, the holder is the operator under review, never us. Opening an account binds only you and the casino or bookmaker; we sit outside that relationship and have no power to settle disagreements arising from it.

Licence checks and their limits

In short: we check the public register, and the register is what counts. Our UK lists only include operators we found on the Gambling Commission public register with an active licence on the day we looked. A licence can be suspended, varied or surrendered between our checks, and the trading name on a casino lobby does not always match the company name on the register. Before registering anywhere, search for the brand on the Commission's website yourself and confirm that the exact domain in your address bar is listed under that licence. Some pages describe sites aimed at readers in Australia, Canada or the United States; those businesses may hold no British licence at all and are not for use from Great Britain.

Offers move faster than pages

In short: the operator's own terms win every time. Welcome packages, free spins, cashback and odds boosts are set by operators and rewritten by them, sometimes several times a month. We compare the figures in our offer database against the 10x wagering cap that applies to bonuses for British customers, but a number we recorded last week may already be stale. Eligible games, minimum deposits, expiry periods, excluded payment methods and maximum bet rules are spelled out only in the full bonus terms. Open those terms where the operator publishes them, and do so before opting in. Treat the summary on our page as a signpost rather than a promise.

What we can and cannot verify

In short: some things we test, many things only the operator knows.

Usually checked by usOutside what we can confirm
Whether the brand appears on the public licence registerHow the operator will treat your particular account
Headline figures of the current welcome offerWhether a bonus will be credited to you personally
Payment methods shown on the cashier pageReal withdrawal times for your bank or e-wallet
Safer gambling tools offered in the account areaOutcomes of verification, affordability or source-of-funds checks
Game providers listed in the lobbyThe return a slot is configured to pay at that casino

When a review describes how quickly a payout arrived or how support answered, it records one occasion. Yours may go differently.

Payments and withdrawals

In short: the cashier rules belong to the operator. Processing times, fees and limits quoted in our reviews come from the operator's cashier pages or from a test we ran on a given date. Banks and e-wallets add their own delays, and an operator may hold a withdrawal until identity, affordability or source-of-funds checks are complete. Some payment methods do not qualify for bonuses, and British-licensed operators are barred from taking credit card deposits. If a withdrawal stalls, contact the operator's support before anything else; if that gets nowhere, use its published complaints and dispute resolution route.

Scores are opinions

In short: a rating is a judgement, not a measurement. Stars, scores and positions blend things that can be counted, such as the size of an offer, with things that cannot, such as how easy a lobby feels. Two careful readers could reach different scores from the same facts. Placement is also shaped by commercial agreements, explained under How the site is funded. A high score never amounts to a recommendation to gamble, and a low one is not a finding that an operator broke any rule.

Betting guides explain mechanics, not winners

In short: we explain how a bet settles, not which bet will land. Our guides deal with each-way terms, Rule 4 deductions, accumulators, fractional and decimal odds, and return to player. Their job is to show you what you are buying. They are not tips. Worked examples use invented stakes and prices purely to show the arithmetic; real markets, settlement rules and dead-heat rules vary between bookmakers, and the bookmaker's own rules decide how your slip is paid. Nothing on the site is a system for beating the bookmaker or the casino. In the long run the house edge priced into each market and each game works for the operator.

Return to player figures

In short: RTP describes millions of spins, not your evening. A return to player percentage is a theoretical long-run average published by the game supplier. Within one session, or one month, results may land well above or well below it. Some titles ship in several RTP versions, and the one a casino runs is shown only inside that game's information panel at that casino.

News items

In short: news is a snapshot of the day it was written. Reports on regulation, operators and promotions describe the position when they were published. Rules get consulted on, amended and delayed, and companies merge or leave the market. We do not rewrite older news items each time something changes, so check the date and the original source before relying on one. Where a story quotes a regulator, a minister or a company, the quote is attributed in the text, and the views it carries belong to that speaker rather than to our editors.

Pages run by others

In short: outside this domain, another site's rules apply. Links marked "Visit", and links to regulators, charities and news sources, open websites we do not control. Whether they are correct, online, secure or careful with your data is beyond what we can answer for. Affiliate links make a brief hop via our own /go/ address before the operator loads.

Age and where you live

In short: adults only, and the law where you are decides. Gambling in Great Britain is for people aged 18 and over, and licensed operators are obliged to confirm a customer's age before allowing play. Rules elsewhere differ and may forbid online gambling entirely. Reading this site does not make any gambling lawful for you; checking the position where you live is your own task.

If gambling stops being fun

In short: help is free and stopping is allowed. Set a deposit limit before you play and keep to it. If you want to stop, GAMSTOP blocks you, with a single registration, from all online gambling businesses holding a British licence. The National Gambling Helpline on 0808 8020 133 costs nothing and answers at any hour of the day or night, and BeGambleAware and GamCare offer advice and chat support. Our safer gambling page explains the limit and time-out tools that licensed sites have to offer. Never gamble to win back losses, to cover bills or with borrowed money.

Liability

In short: you decide, and the decision is yours to own. Material on Stay at Casinos is general information given free of charge. Nothing here is tailored guidance for your finances, legal position or tax affairs. As far as the law permits, Argentfell Interactive Limited is not answerable for losses resulting from a decision to open an account, deposit, wager or claim an offer, from errors or gaps in our pages, or from what operators or any other outside business does. Some liability can never be excluded, such as for fraud or for negligence that causes death or injury, and this section leaves it intact.

Spotted something wrong?

Send [email protected] the URL plus a short description of the error. Every message is read; confirmed errors are corrected and the revision date on that page is updated. Corrections cost nothing, and no operator can pay to have a score raised or a criticism removed.

Front desk: help is one call away

If gambling stops being fun, talk to someone. Self-exclude from every UK-licensed site at once with GAMSTOP.

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